The Contact page is the place to ask MODISH specific questions about a product, size, variant or an order you have already placed.

You can use the contact form on the page, the published telephone number 0878 422 555 or email office@modish.bg. Choose a channel that allows you to describe the matter clearly and include the necessary details. A written enquiry is convenient when you need to provide a link, style or several of your measurements; the telephone is suitable for a brief clarification when you have the necessary information in front of you.

Prepare your product enquiry

Before getting in touch, open the product page and note its exact name or copy its address. State which size and colour you are considering and ask one specific question: a measurement you would like clarified, a variant, a detail in the photographs or a published instruction. This helps the team identify the product without relying on a general description such as “the black blouse”.

For quicker reference, begin with the relevant section: women's clothing, plus-size clothing, women's bags or accessories. If your question concerns a particular size or colour, check the selectable variants on the product page and specify exactly which one interests you.

How to describe an order enquiry

When your enquiry concerns an order you have placed, provide its number if available, the name or email used for the order and a brief description of what needs clarification. Do not send bank card details, passwords or access codes. For a correction, describe what appears in the confirmation and what change you would like checked, without assuming that it is already possible or has been made.

If the subject is general, first review the frequently asked questions and look for published guidance relevant to your case. The page may help you define the answer you need, but specific terms should be read in the relevant section rather than assumed.

A question about size or styling

For a sizing question, send your measurements if available and explain how you prefer the garment to fit. Comparing it with a similar garment you own is usually more useful than height and weight alone. If a published product measurement is unclear, identify it precisely in your question. The team can clarify the product information, but your final decision should reflect your preferred silhouette.

For styling advice, identify the main product and the colours you already own. If you would like to browse the separate New Arrivals selection, include links to specific styles in your question. The name New Arrivals alone does not show when an item was added; the enquiry should remain linked to the exact product page.

A useful format for a written enquiry

A clear message may include the subject of the enquiry, the product name or link, the variant of interest, the measurement you want clarified, any other relevant detail and your preferred contact method. For an order, add its number and describe the issue chronologically. Avoid placing several unrelated topics in one long sentence; separate them into short points or paragraphs.

For information about the store, you can visit the company page. For ideas and editorial content, browse the blog. These pages serve a different purpose from the contact form and do not replace a direct enquiry about a specific order or product.

Choose the right channel

The contact form keeps your written question together with your contact details and is convenient when you want to describe the matter carefully. Email is suitable if you already have an ongoing correspondence or need to maintain a clear conversation thread. Before calling, have the order number or product name ready so that you do not need to search for the information during the conversation.

Do not send the same question through every channel at once unless you have significant new information. Repeated messages may split the context. If you are adding to an enquiry already sent, state what is new and retain the same email subject where possible. Do not assume when you will receive a response unless the page explicitly gives a timeframe.

When your question includes a photograph

If the channel allows attachments and an image is necessary, photograph only the relevant detail and remove personal information from the frame. Add a written description because an image alone may be ambiguous. If there is a visible issue with a product, identify the detail shown and where it is located on the item without determining the cause in advance.

Before sending

Check that your contact details are correct, the link leads to the right product and you have stated the selected variant. Read your question once more and remove personal information that is not necessary for the case. After sending it, keep your own copy of the message and the related order information.

If the enquiry involves several steps, arrange them chronologically: what you selected, what confirmation you received and what you see now. Quote only the relevant part of a message or page. This structure allows the matter to be followed without drawing a preliminary conclusion about the cause or solution.

Add a short subject line that identifies the type of enquiry, such as product, size or order, and include the relevant name or number. This makes the message understandable before it is opened and helps you find your own correspondence later.

In a follow-up reply, retain the order number and original subject. If you have found the answer in the meantime, briefly let the team know rather than leaving conflicting information. If you have a new question about a different product, begin a separate, clear enquiry with its link and variant.

If you simply wish to continue browsing, return to the MODISH home page. If you need specific clarification, use one of the published channels and ask a precise question supported by a name, link or order number.